TigerBet Online Casino Privacy Policy

At TigerBet Online Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you register, log in, or interact with our platform. By using our services, you agree to the practices described in this document. We are operated by Tigerplay LTD, company number 14901086, incorporated under the laws of England and Wales, with our registered office at Wenlock Road, London N1 7GU. Our services are licensed and regulated by the UK Gambling Commission under account number 65319, and we are fully committed to complying with all applicable data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018.

Who We Are

Here at TigerBet Online Casino, we operate exclusively in the United Kingdom, serving customers under a single English-language platform on our .co.uk domain. As the data controller responsible for your personal information, we determine how and why your data is processed. If you have any questions about our privacy practices or wish to exercise your data rights, you can contact us at support@tigerbet.co.uk or through our live chat, available daily from 09:00 to 21:00.

What Data We Collect

When you complete the TigerBet sign up offer process or interact with our platform, we collect a range of personal information necessary to provide our services and meet our regulatory obligations. Because we are a fully regulated UK operator, identity and age verification are mandatory before any deposit is made, any bet is placed, or any free-to-play content is accessed.

Information You Provide Directly

• Full name, date of birth, and residential address
• Email address and phone number
• Government-issued identification documents for age and identity verification
• Address verification documents, such as a council tax bill or other accepted British documentation
• Financial information, including bank account details used for deposits and withdrawals via bank transfer
• Any communications you send us via email or live chat

Information We Collect Automatically

• Device information, browser type, IP address and operating system
• Login activity and session data when you use the tiger bet login page
• Betting and gaming history, including sports wagers, casino game activity, and promotional participation
• Transaction records, deposit amounts (minimum £5), and withdrawal requests
• Usage patterns across our desktop platform, mobile browser, and native apps

How We Use Your Data

At TigerBet, we use your personal information for specific, lawful purposes only. We do not sell your data to third parties, and we do not use it for purposes beyond those outlined below.

• Account management: We use your registration data to create and maintain your account, verify your identity, and process your tiger bet login securely.
• Regulatory compliance: As a UKGC-licensed operator, we are legally required to verify your age, identity, and address before allowing any financial activity on your account.
• Safer gambling: We use your account and activity data to monitor for signs of problem gambling. We are required to check whether you are registered with GamStop or any other self-exclusion database before activating your account.
• Payment processing: We use your financial information to process deposits and withdrawals. All withdrawals are returned to your original depositing method — bank transfer — and are processed within 24 hours on our end.
• Promotions and bonuses: We use your account data to determine eligibility for offers such as the tiger bet welcome offer — 50 Free Spins on Big Bass Amazon Xtreme — and our ongoing Tiger Casino Club weekly reward scheme.
• Fraud prevention: We monitor account activity to detect and prevent fraudulent behaviour, multiple account abuse, syndicate betting, and other violations of our terms.
• Customer support: We use your contact and account history when you reach out to us for assistance.
• Legal obligations: We retain certain records as required by UK law and our UKGC licence conditions.

Legal Basis for Processing

Our TigerBet Online Casino platform processes your data under the following lawful bases:

• Contractual necessity: Processing required to fulfil our agreement with you when you register and use our services.
• Legal obligation: Processing required to comply with UKGC licence conditions, anti-money laundering regulations, and responsible gambling requirements.
• Legitimate interests: Processing necessary for fraud prevention, security monitoring, and improving our services.
• Consent: Where we rely on your consent, such as for certain marketing communications, you have the right to withdraw it at any time.

Sharing Your Data

We at TigerBet Online Casino do not sell your personal information. However, we may share your data with trusted third parties in the following circumstances:

• Identity and age verification providers to comply with our UKGC obligations
• Payment processors and banking partners to handle deposits and withdrawals
• Responsible gambling organisations, including GamStop, where required by law or our licence conditions
• Regulatory and law enforcement authorities when legally required to do so
• Our technical and operational service providers who assist us in running the tiger bet casino platform under appropriate data processing agreements

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by UK law and our UKGC licence. Financial and identity records are typically retained for a minimum of five years following the end of our relationship with you, in accordance with anti-money laundering legislation.

Your Rights

As a UK resident using our TigerBet Online Casino services, you have the following rights under applicable data protection law:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may ask us to correct inaccurate or incomplete data.
• Right to erasure: In certain circumstances, you may request that we delete your personal data.
• Right to restriction: You may request that we limit how we process your data.
• Right to object: You may object to processing based on our legitimate interests.
• Right to data portability: You may request your data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting prior processing.

To exercise any of these rights, please contact us at support@tigerbet.co.uk. We will respond within one calendar month. If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority.

Security Measures

We are committed to protecting your personal data through appropriate technical and organisational measures. Our TigerBet platform uses industry-standard encryption for data transmission and storage, and we implement strict access controls to ensure only authorised personnel can access your account information. However, no online system is entirely risk-free, and we encourage you to use a strong password and keep your tiger bet login credentials confidential.

Cookies and Tracking

We use cookies and similar technologies on our website to ensure the platform functions correctly, remember your preferences, and analyse how our services are used. These tools help us improve your experience across desktop and mobile. By continuing to use our site, you consent to our use of cookies in accordance with our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through our platform or by email. Your continued use of our services after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.

If you have any questions about this policy or how we handle your personal information at TigerBet Online Casino, please do not hesitate to reach out to our support team at support@tigerbet.co.uk or via live chat between 09:00 and 21:00.